Frequently Asked Questions

Questions answered.
Clearly.

Everything you need to know about Spacenow — how it works, how to list, how to book, and how we protect everyone on the platform.

GENERAL
What is Spacenow?
Where is Spacenow currently available?
What types of spaces can be listed on Spacenow?
How does SpaceMatch™ work?
Is Spacenow available to individual property owners or only businesses?
How does Spacenow make money?
FOR HOSTS
How do I list my space on Spacenow?
Do I have to approve every booking?
How and when do I get paid?
What if a renter damages my property?
Can I pause or deactivate my listing?
What is the Founding Host program?
Can I list multiple spaces?
FOR RENTERS
How do I find and book a space?
What is included in a booking?
What if the space is not as described?
Can I cancel a booking?
Is my identity verified?
Can I book space for a business or organization?
What if a host cancels my confirmed booking?
Still Have Questions

Can't find your answer?
Talk to us directly.

Reach out through the contact form and a member of the Spacenow team will respond within one business day.