LAST UPDATED: FEBRUARY 28, 2025
By accessing or using the Spacenow platform ("Platform"), including the website at spacenow.io and any associated applications or services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Platform. These Terms constitute a legally binding agreement between you and Spacenow ("Company," "we," "us," or "our").
Spacenow operates a marketplace platform that connects property owners and asset holders ("Hosts") with individuals and businesses seeking temporary access to physical spaces and assets ("Renters"). The Platform facilitates the listing, discovery, booking, and payment for space rentals including but not limited to warehouses, studios, commercial spaces, outdoor venues, parking facilities, and other physical assets. Spacenow is not a party to any rental agreement between Hosts and Renters and does not own, manage, or control any listed assets.
To access certain features of the Platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.
Hosts are solely responsible for their listings, including the accuracy of all descriptions, photos, pricing, availability, and access instructions. Hosts represent and warrant that they have the legal right to list and rent the asset, that the asset complies with all applicable laws and regulations, and that the asset is safe and suitable for the uses described. Hosts are responsible for obtaining any required permits, licenses, or insurance. Spacenow reserves the right to remove any listing at its sole discretion.
Renters are responsible for using booked spaces and assets in accordance with the terms agreed upon with the Host, including permitted uses, occupancy limits, access hours, and cleanup requirements. Renters agree not to use any space for illegal activities, to respect the Host's property, and to leave the space in the condition in which it was found. Renters are responsible for any damage caused during their booking period.
Spacenow charges a platform fee on each completed transaction. The current fee structure is disclosed at the time of booking. All payments are processed through our third-party payment processor. Spacenow is not responsible for errors or failures by the payment processor. Refunds and cancellations are subject to the cancellation policy established by the Host at the time of listing. Spacenow's platform fees are non-refundable except as required by law.
You may not use the Platform for any unlawful purpose, to violate any applicable laws or regulations, to infringe on the intellectual property rights of others, to transmit harmful or malicious content, to engage in fraudulent activity, to circumvent the Platform's payment systems, or to use any space for residential habitation unless explicitly permitted by the Host and applicable law. Violation of these prohibitions may result in immediate account termination and legal action.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPACENOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM OR ANY TRANSACTION BETWEEN HOSTS AND RENTERS. SPACENOW'S TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO SPACENOW IN THE THREE MONTHS PRECEDING THE CLAIM.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SPACENOW DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SPACENOW DOES NOT ENDORSE ANY HOST, RENTER, LISTING, OR ASSET ON THE PLATFORM.
You agree to indemnify, defend, and hold harmless Spacenow and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Platform, your violation of these Terms, or your violation of any rights of another party.
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved by binding arbitration in Columbus, Ohio, in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Platform after such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue use of the Platform.
If you have questions about these Terms, please contact us at [email protected] or by mail at Spacenow, Columbus, OH 43215.